The second-hand marketplace Users Voice Displeasure About Size Modifications
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
This online marketplace has revised its measurement guidelines for women's and children's garments failing to inform every member regarding the update.
Digital Channels Backlash
Countless users and merchants are posting online claiming that product pages now present an altered size classification than originally posted as a result of the reclassification.
The platform stated the revised method more closely matches similar services.
The platform has recommended to review their products and manually change the size if necessary, resulting in member annoyance.
Measurement Approach Updates
Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size used to be a 12 but is now a UK 16-18.
User Accounts
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, from Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Required Changes
Another shopper, located in England, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she stated.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification to its shipping options following member complaints.
